1. Introduction

Our website, www.westlakesgetaways.co.uk, uses cookies and similar technologies (in this policy we call them all "cookies"). Some are placed by West Lakes Getaways and some by third parties we work with. This policy explains:

• what cookies, scripts and web beacons are;
• which cookies we use, who places them and why;
• how long they are kept;
• how you can give, change or withdraw your consent;
• your rights and how to contact us.

For how we handle personal data in general, please read our privacy policy.

2. What are cookies?

A cookie is a small file that a website stores on your device. It lets the website remember information about your visit. Cookies come in a few kinds:

• Session cookies – deleted when you close your browser.
• Persistent cookies – stay until they expire or you delete them.
• First-party cookies – set by this website.
• Third-party cookies – set by other services whose content appears on our pages, such as maps or videos.
• Local and session storage – similar storage in your browser, which we treat in the same way as cookies.

3. What are scripts and web beacons?

• Scripts – pieces of program code that make our website work properly and interactively. They run on our server or on your device.
• Web beacons – small, invisible images (also called pixels) used to measure visits. Some store information on your device in the same way as cookies.

Scripts and web beacons that are not needed for the website to work are blocked until you give consent, in the same way as cookies.

4. The cookies we use

4.1 Functional

Needed for the website to work and to keep it secure, for example remembering your cookie choices, keeping a basket or booking together and protecting forms from spam. These are always on.

• Your consent needed: No – these are needed for the website to work, so they are always on.
• Used by: Complianz, Cookie consent, Google reCAPTCHA, Holiday Home Booking, Stripe, WooCommerce, WordPress
• Cookies listed: 22

4.2 Statistics

Help us understand how visitors use the website so we can improve it.

• Your consent needed: Yes – they are only used after you agree.
• Used by: Automattic, WooCommerce order attribution
• Cookies listed: 9

4.3 Marketing

Used by third-party services such as maps, videos and social media, which may track you across other websites.

• Your consent needed: Yes – they are only used after you agree.
• Used by: Google Maps
• Cookies listed: 0

5. Placed cookies

These are the services on our website and the cookies they place, from regular automatic scans. Open a service to see:

• what we use it for and where it loads;
• whether data is shared with a third party;
• each cookie, how long it is kept and what it does.

A name ending in * covers a group of cookies that start the same way.

Complianz Functional

• Category: Functional
• What we use it for: Being reviewed.
• Data shared with third parties: No.

Name	Expiration	Function	Type
cmplz_banner-status (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store if the cookie banner has been dismissed.	Cookie
cmplz_consented_services (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store cookie consent preferences.	Cookie
cmplz_functional (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store cookie consent preferences.	Cookie
cmplz_marketing (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store cookie consent preferences.	Cookie
cmplz_policy_id (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store accepted cookie policy ID.	Cookie
cmplz_preferences (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store cookie consent preferences.	Cookie
cmplz_statistics (details on cookiedatabase.org, opens in a new tab)	1 year	Used to store cookie consent preferences.	Cookie

Cookie consent Functional

• Category: Functional
• What we use it for: Remembers your cookie choices.
• Data shared with third parties: No.

Name	Expiration	Function	Type
tpcc_consent	365 days	Stores your cookie choices so we do not ask again.	Cookie
wp_consent_*	30 days	Shares your cookie choices with other plugins on this site.	Cookie

Google reCAPTCHA Functional

• Category: Functional
• What we use it for: Protects forms from spam and abuse.
• Where it loads: only on our Contact Us page. Its cookies are only set when you visit those pages.
• Data shared with third parties: Yes, with Google reCAPTCHA. Read the Google reCAPTCHA privacy statement (opens in a new tab)

We use Google reCAPTCHA on our contact form to protect it, and you, from spam and automated abuse. It only runs to check that a real person is sending a message. We treat it as strictly necessary because the form cannot be offered securely without it, so it loads even if you decline optional cookies. reCAPTCHA sends information such as your IP address and how you interact with the page to Google for this check.

Name	Expiration	Function	Type
_GRECAPTCHA	6 months	Used by Google reCAPTCHA for risk analysis, to tell people apart from bots and protect the contact form from spam.	Cookie
rc::a	persistent	read and filter requests from bots	Cookie
rc::b	session	read and filter requests from bots	Cookie
rc::c	session	read and filter requests from bots	Cookie

Holiday Home Booking Functional

• Category: Functional
• What we use it for: Being reviewed.
• Data shared with third parties: No.

Name	Expiration	Function	Type
hhb_booking_session	2 hours	Keeps your booking details together while you complete a booking.	Cookie

Stripe Functional

• Category: Functional
• What we use it for: Takes card payments securely and prevents fraud.
• Data shared with third parties: Yes, with Stripe. Read the Stripe privacy statement (opens in a new tab)

Name	Expiration	Function	Type
__stripe_mid	1 year	provide fraud prevention	Cookie
__stripe_sid	30 minutes	provide fraud prevention	Cookie

WooCommerce Functional

• Category: Functional
• What we use it for: Runs the shop, basket and checkout.
• Data shared with third parties: No.

Name	Expiration	Function	Type
woocommerce_cart_*	session	store items in shopping cart	Cookie
woocommerce_items_in_cart	session	store items in shopping cart	Cookie
wp_woocommerce_session_*	session	store performed actions on the website	Cookie

WordPress Functional

• Category: Functional
• What we use it for: Runs the website.
• Data shared with third parties: No.

Name	Expiration	Function	Type
PHPSESSID	Session	Keeps your visit together as you move between pages.	Cookie
wordpress_test_cookie	session	read if cookies can be placed	Cookie
wpEmojiSettingsSupports (details on cookiedatabase.org, opens in a new tab)	Session	Used to store browser details.	Session storage

Automattic Statistics

• Category: Statistics
• What we use it for: Being reviewed.
• Data shared with third parties: No.

Name	Expiration	Function	Type
tk_ai (details on cookiedatabase.org, opens in a new tab)	Session	Used to store a unique user ID.	Cookie
tk_qs (details on cookiedatabase.org, opens in a new tab)	30 minutes	Used to provide functions across pages.	Cookie

WooCommerce order attribution Statistics

• Category: Statistics
• What we use it for: Records which page or campaign led to an order. Only runs after consent.
• Data shared with third parties: No.

Name	Expiration	Function	Type
sbjs_current	6 months	store browser details	Cookie
sbjs_current_add	6 months	store and count pageviews	Cookie
sbjs_first	session	Store and track interaction	Cookie
sbjs_first_add	6 months	store and count pageviews	Cookie
sbjs_migrations	6 months	store the user's usage history	Cookie
sbjs_session	30 minutes	store and count pageviews	Cookie
sbjs_udata	6 months	store a unique session ID	Cookie

Google Maps Marketing

• Category: Marketing
• What we use it for: Shows interactive maps.
• Data shared with third parties: Yes, with Google Maps. Read the Google Maps privacy statement (opens in a new tab)

No cookies of its own have been found for this service. It may still receive your IP address when it loads.

5.1 Services we treat as functional, and why

Google reCAPTCHA

Some cookie details are based on information from cookiedatabase.org (opens in a new tab). Linked cookie names lead to their entries there.

6. Consent

• When you first visit, we show a pop-up explaining our cookies.
• Until you choose, only the cookies the website needs to work are used.
• You can accept all cookies, decline the optional ones, or choose by category or by service.
• You can change or withdraw your choice at any time below, or with the Cookie settings button on every page.
• Withdrawing consent does not affect anything that happened before you withdrew it.
• We keep a record of your choice for 5 years to show that consent was given: a random consent ID, the date, what you allowed, the page and a one-way scrambled version of your IP address.

6.1 Manage your consent settings

7. Enabling, disabling and deleting cookies

As well as using the settings above, you can use your browser to:

• delete cookies automatically or by hand;
• block some or all cookies;
• get a message each time a cookie is placed.

Please note:

• if you block the cookies the website needs, some parts of it may not work;
• if you delete cookies, we will ask for your consent again on your next visit.

How to manage cookies in the most common browsers:

• Google Chrome (opens in a new tab)
• Safari (opens in a new tab)
• Mozilla Firefox (opens in a new tab)
• Microsoft Edge (opens in a new tab)

8. Your rights

Under UK data protection law you have the following rights over your personal data:

• Right to be informed: to know why your data is needed, what happens to it and how long it is kept.
• Right of access: to see the personal data we hold about you.
• Right to rectification: to have your data corrected or completed.
• Right to erasure: to have your data deleted.
• Right to restrict processing: to limit how we use your data.
• Right to data portability: to receive your data and move it to another organisation.
• Right to object: to object to us using your data. We will stop unless we have legitimate grounds to continue.
• Right to withdraw consent: where we rely on your consent, you can withdraw it at any time.

To use any of these rights, contact us using the details below.

If you are unhappy with how we handle your data, please tell us first. You also have the right to complain to the Information Commissioner's Office (ICO): make a complaint to the ICO (opens in a new tab).

9. Changes to this policy

• We check the website for cookies regularly and update this policy when they change.
• If a change needs your consent, we will ask you again.
• We keep a dated copy of each version of this policy.

10. Contact details

For questions about this cookie policy, please contact us:

West Lakes Getaways
Ravenglass, Cumbria
United Kingdom

• Website: www.westlakesgetaways.co.uk
• Email: info@westlakesgetaways.co.uk